Privacy Policy

Privacy Policy
Effective Date: September 9, 2024

General.
This website, located at https://platinumaviation.com/ (the “Site”), is operated by Platinum Aviation Services LLC (the “Company” or “our” or “we”). This Privacy Policy describes the types of information we collect on the Site, how we use such information, and to whom and under what circumstances we may disclose it. This Privacy Policy applies to the Site and any other personal information obtained when you call, email, or otherwise communicate with the Company. By accessing the Site on any computer, mobile phone, tablet, or other device (collectively, “Device”) or otherwise interacting with the Company, you acknowledge that the terms of this Privacy Policy will apply. If you do not agree with the policy, please do not use the Site. We may modify this Privacy Policy at any time and will post the current version on the Site. We encourage you to periodically review our Privacy Policy to stay informed about how we are using the information we collect.

Information You Provide to Us.
This section explains the types of personal information we collect, its source, the purpose of collection, and with whom we may share it:

Category of Personal Information CollectedSourcePurpose for CollectionCategories of Recipients
Contact information: name, email address, business or personal address, and phone number.Visitors to the Site or customers who sign up for emails or interact with us.To communicate and respond to inquiries about our services and to verify identity or meet legal obligations.Select marketing, IT, or service providers for targeted advertising or service delivery.
Browsing information: IP address, MAC address, Device identifier, browser type, pages visited, and date and time of visit.Automatically collected via the Site through cookies and tracking technologies.To improve Site performance, enhance security, and analyze visitor behavior.Website analytics and fraud protection service providers.
Flight and financial information: airline name, flight number, credit or debit card details, and billing address.Users who book services on the Site.To process transactions and deliver services.Secure payment processors and service providers.
Login details: username and password used to access the Site.Automatically collected during Site usage.To authenticate users, prevent fraud, and protect Site integrity.Fraud prevention and analytics service providers.

In some jurisdictions, such as the European Union, users may have the right to opt in or withdraw consent for certain data uses. These rights are outlined in the “Access, Correction & Deletion” section below.

Information We Collect Automatically.
When you visit the Site, we may collect certain information automatically, including your IP address, browser type, operating system, Device-identifying information, and browsing activity. We use this data to analyze usage patterns, improve the Site’s functionality, and protect against fraudulent activity.

Cookie Policy.
We use cookies to enhance your experience on the Site. A cookie is a small file stored on your Device that helps us remember your preferences and improve Site navigation.

  • Essential cookies help us manage user sessions and security.
  • Functionality cookies allow us to remember your settings.
  • Analytical cookies help us analyze how visitors interact with the Site and improve the overall experience.

You can manage cookies through your browser settings, though disabling them may affect your ability to use certain features of the Site.

Your Choices.
If you sign up for our mailing list, we may send you information about our services. You can unsubscribe at any time by following the instructions in the email. Even if you opt out, we may still send you transactional or service-related emails.

Disclosure of Information.
We may share information collected from and about you in the following cases:

  1. With service providers who help us operate the Site or provide services.
  2. To comply with legal obligations or respond to lawful requests.
  3. In the event of a merger, acquisition, or reorganization, your information may be transferred.
  4. With your consent, for specific purposes.

Interest-Based Advertising.
We may use third-party advertising services that collect information about your browsing behavior to serve personalized ads. You have the option to opt out of interest-based advertising in certain jurisdictions.

Retention of Personal Information.
We retain personal information only as long as necessary for the purposes outlined in this policy, including to comply with legal obligations or resolve disputes. Afterward, we will delete or anonymize the data.

Security.
We use industry-standard security measures to protect the information we collect. This includes encryption technologies and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

Children.
The Site is not intended for children under 13, and we do not knowingly collect information from children without parental consent. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

Third-Party Websites.
The Site may contain links to external websites, which are governed by their own privacy policies. We encourage you to review their policies before providing personal information.

Changes to This Privacy Policy.
We may update this policy as necessary. Any significant changes will be posted on the Site, and your continued use of the Site after changes are posted will constitute your acceptance of the revised policy.

Promotional Communications.
We may use your information to send you promotional messages about our services. You can opt out of receiving these communications at any time by following the instructions provided in the message.

Where Your Personal Information Is Held.
Your information may be stored in the U.S.A. or in other countries where we or our service providers operate. We ensure that any transfer of your data complies with applicable laws and regulations.

Access, Correction & Deletion.
You may request access to, correction, or deletion of your personal information at any time by contacting us. We will respond to such requests in accordance with applicable law.

Contact Us.
If you have any questions about this Privacy Policy or your data, please contact us at:

Platinum Aviation Services
ATTN: Privacy Protection Officer
contact@platinum-aviation.com

76 Padelford St., Berkley, Maine United States

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